Location
London, Stratford

Hours
Full Time - 35 hours per week, Monday to Friday 09:00 - 17:00 (occasional variation in hours)

Salary
£35,951 to £39,531 per annum (London weighted salary) dependant on experience plus Essential Car User (ECU) allowance if policy requirements are met*

About the Role
Join L&Q’s growing London Living Rent (LLR) team and be part of the journey to home ownership. The LLR portfolio is rapidly expanding and aims to help thousands of residents take their first step towards owning a home. This role offers the opportunity to work in a passionate, high-performing team focused on delivering exceptional customer service and managing a diverse portfolio of homes.

As a Property Manager, you will play a key role in maximising rental income and minimising void periods, supporting property acquisitions and onboarding new homes into the LLR scheme, ensuring compliance with legislation and internal standards, and managing tenancies and assets for long-term sustainability. You will also conduct routine checks to identify fraud, subletting, and tenancy breaches, all while delivering a seamless resident experience.

This role requires office attendance more than the standard 1-2 days per week until training is completed. Interviews will be conducted via MS Teams on a date to be confirmed. Early applications are encouraged as the advertisement may close earlier than stated.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme and more.

Experience
- Proven experience in property management and lettings, ideally within the private rented sector.
- Experience in tenancy renewals, complaint resolution, and legal tenancy processes.
- Knowledge of Assured Shorthold Tenancies, legal notices, and arrears management.
- Confidence in using Microsoft Office, Teams, and CRM systems, especially Microsoft D365.

About you
- Proactive and solutions-focused with a passion for housing.
- Strong communication and customer service skills.
- Ability to meet targets and deadlines in a commercial environment.
- Driven by customer impact and thrives in a fast-paced environment.

Qualifications
- Full driving licence and access to a vehicle insured for business use is required to receive the Essential Car User allowance.
- No other specific qualifications are stated, but relevant property management experience is essential.