Location
West Ealing - Unfortunately there is no step free access available on this site.

Hours
12 Month Fixed Term Contract, 37.5 hours per week on a rolling rota between Monday to Sunday from 08:00 - 20:30 including a mix of longer shifts 3 to 4 days a week. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.

Salary
£27,000 per annum

About the Role
We are seeking a dedicated and compassionate Recovery Worker to join our team based in West Ealing. We support adults experiencing homelessness, isolation, mental health challenges, and addiction. Our service provides support and appropriate interventions that enable successful resettlements and contribute to safer, integrated communities for our stakeholders. The service operates two 24/7 multi-bed premises offering supported housing for individuals facing addiction and homelessness.

In this role, you will work closely with residents to provide tailored person-centred support, empowering them to overcome personal challenges and achieve their goals. You will assist with re-integrating residents into the community through individualised support plans, interventions, and collaboration with stakeholders.

Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Empowering residents to take control over their lives and meet personal goals
- Planning activities to engage residents with others, communities, and opportunities
- Building trusting professional relationships through one-to-one sessions, group activities, wellbeing check-ins, and community involvement
- Being a reliable team member, completing handovers for night colleagues to ensure seamless service delivery

Experience
Experience working with people from complex backgrounds and/or a good understanding of the sector, particularly relating to multiple and complex needs and homelessness.

About you
- Genuine passion and purpose to help people, challenge stigma, and make a real difference
- Team player driven to provide high-quality care and support
- Effective communicator able to build rapport with individuals from diverse backgrounds
- Compassionate, supportive, and empowering while forming positive and motivational relationships
- Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs
- Flexible and willing to adapt working patterns to meet service and resident needs
- Ability to promote the service and provide outreach-based provision, working effectively in partnership with stakeholders
- Understanding of the social marginalisation faced by people with multiple and complex needs
- Alignment with the values of Ambition, Empowerment, Inclusivity, and Transparency

Qualifications
Not explicitly stated; however, relevant experience and alignment with role requirements are essential.