Location
Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 08:00 - 20:30. You may be required to work outside these hours as well as bank holidays in line with the needs of the service.

Salary
£28,800 per annum

About the Role
We're hiring a Recovery Worker to join the team in Croydon, a 24/7 accommodation service providing high support to females with forensic mental health needs, complex needs, and dual diagnosis. In this role, you will be at the forefront of providing person-centred support to help our residents overcome personal challenges and meet their desired goals and outcomes. You will do this through various support plans and interventions, running and participating in activities, and working alongside various internal and external partners.

Key responsibilities include:
- Being the main support worker for a group of residents, helping to create and update their support and risk plans.
- Planning, running, and engaging in activities such as games, celebrations, movies, or out-of-service activities like planned days out to encourage social interaction while confidently lone working and managing the service.
- Helping residents understand their rights, build confidence, and become more independent as they return to the community.
- Noticing when someone’s mental health is deteriorating and taking action to prevent crisis.
- Following safeguarding procedures and reporting any concerns when needed.
- Supporting residents with medication adherence and keeping accurate records.
- Building good working relationships with colleagues and outside agencies.

Experience
Experience supporting women with forensic mental health needs, with a solid understanding of risk management, rehabilitation, and recovery-focused practice.
Ability to manage own caseload, determine priorities, and use own initiative.
IT proficiency with basic Microsoft experience and ability to learn new software programs.
Understanding of key legislation and best practice in mental health, safeguarding, and social care.

About You
Genuine passion and purpose to help people facing multiple disadvantages.
Team player driven to provide high quality, tailored support.
Effective communicator able to build rapport and trust with people from diverse backgrounds.
Values equality, diversity, and inclusion.
Compassionate, supportive, and empowering with the ability to form positive and motivating relationships.
Cultural awareness, self-awareness, and openness to personal growth and feedback.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Due to the nature of the service, it is an occupational requirement that the post holder is female.

Qualifications
Not explicitly stated, but relevant experience and alignment with role requirements are essential.