Location
London

Hours
Full Time (hours not specified)

Salary
£56,037 per annum

About the Role
At Peabody, we're transforming the way we use data to improve our repairs service, and we're looking for a Repairs Analyst who can help us ask better questions and make better decisions. If you're naturally curious, enjoy challenging assumptions, and can turn complex data into clear, actionable insights, this is an opportunity to make a real impact on services delivered to thousands of residents. You will work with operational, commercial and customer data, partnering with teams across the business to help shape decisions, drive efficiencies and deliver a better repairs service for our residents.

Your key responsibilities will include analysing repairs, operational and commercial performance data to identify trends, risks and opportunities for improvement; developing insightful Power BI dashboards, reports and data products that support decision-making across the business; turning complex datasets into clear, actionable recommendations that influence both strategic and day-to-day operational decisions; working closely with stakeholders to understand business challenges and translate them into meaningful analytical solutions; challenging existing processes and performance trends through data-led investigation and insight; supporting commercial decision-making, efficiency initiatives and value-for-money improvements through analysis and modelling; and helping to automate reporting, improve data quality and strengthen data governance practices.

Why Join Us?
When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

We offer 30 days' annual holiday plus bank holidays, two additional paid volunteering days each year, a flexible benefits scheme including family-friendly benefits and access to a discount portal, 4 x salary life assurance, and up to 10% pension contribution.

Peabody is committed to making the recruitment process inclusive and will provide reasonable adjustments where required.

Experience
Strong experience in data analysis, business intelligence or performance reporting roles. Experience within social housing, repairs or a similar operational environment is desirable.

About you
You enjoy asking questions, solving problems and using data to drive real-world change. You have excellent communication skills and the confidence to engage, influence and challenge stakeholders at all levels. You possess a naturally curious and analytical mindset, with a desire to understand root causes rather than simply report results. You have strong problem-solving skills and a collaborative approach to working with teams across the business.

Qualifications
Advanced skills using data visualisation tools such as Power BI, Tableau or similar and SQL skills, with the ability to build robust reporting solutions and explore data independently. Advanced Excel skills. The ability to turn complex data into compelling stories, practical recommendations and measurable outcomes.