Location
Westminster Bridge Road, London with a patch covering North East London.

Hours
Full time (hours not specified)

Salary
£35,364 per annum

About the Role
Are you passionate about supporting people through difficult circumstances and helping them achieve positive, lasting outcomes? As an Advice and Wellbeing Specialist at Peabody, you will provide holistic, trauma-informed support to residents facing complex challenges, helping them sustain their tenancies and improve their wellbeing. You will work closely with residents, colleagues, local authorities, and community organisations to deliver practical support, advocacy, and referrals that make a genuine difference to people's lives.

Your responsibilities will include providing tailored advice, wellbeing, and tenancy support to residents facing complex or vulnerable circumstances; building strong partnerships with internal teams, local authorities, and voluntary organisations to deliver coordinated support; managing a varied caseload to help residents access services including financial support, health services, safeguarding, and social prescribing; promoting wellbeing initiatives; supporting community projects; and helping colleagues identify and refer residents who may need additional support.

An Enhanced DBS check is required for this role. Interviews will be held in person at the Westminster Bridge Road office. Candidates passing the initial sift will be invited to record video answers to two questions.

Experience
Proven experience delivering advice, wellbeing, advocacy, or tenancy support services to vulnerable individuals. Strong knowledge of issues affecting social housing residents, including financial hardship, wellbeing, safeguarding, and social exclusion. Experience working across multiple agencies and services with excellent communication and relationship-building skills.

About you
Committed to supporting residents through complex challenges with empathy and professionalism. Able to build strong partnerships and work collaboratively with diverse stakeholders. Passionate about making a positive impact on residents’ lives and wellbeing.

Qualifications
A recognised advice, information and guidance qualification, or a similar qualification in a relevant field such as welfare rights, counselling, coaching, or support services.