Location
40 Blackfriars Rd, London

Hours
Full time, hours aligned with restaurant operational needs

Salary
Competitive salary plus discretionary bonus dependent on company KPIs

About the Role
Reporting to the Director of Food & Beverage, you will be a visible, hands-on leader spending the majority of your time on the restaurant floor, leading from the front, developing your team and delivering exceptional guest experiences while driving the commercial success of the business. You will own the day-to-day operation of Seabird, balancing operational excellence with commercial performance and ensuring every service runs smoothly while continuously seeking ways to improve.

Lead, inspire and develop a large front of house team, creating a culture where people feel supported, challenged and empowered to deliver their very best every day. Drive performance through coaching in the moment, giving regular feedback, recognising great performance and holding high standards that create consistently brilliant guest experiences.

Take ownership of the commercial performance of the restaurant, with a strong understanding of P&L, labour, payroll and productivity. Use your commercial acumen to make informed decisions that deliver exceptional hospitality alongside strong business results.

Be obsessed with the guest journey, constantly looking for opportunities to elevate the experience, build loyalty and create memorable moments that keep guests coming back. Work collaboratively with the kitchen and wider hotel teams to deliver one seamless guest experience, building strong relationships across the business.

Create an environment where your team genuinely enjoys coming to work, developing future leaders while maintaining high engagement, accountability and operational standards. Continuously look for smarter, more efficient ways of working without compromising on quality, service or the integrity of the Seabird brand.

Experience
Previous experience as a Restaurant General Manager or in a similar senior restaurant leadership role within a busy, high-volume hospitality environment. Proven experience leading, inspiring and developing large front of house teams, creating a culture where people feel empowered, accountable and motivated to deliver their very best.

Commercially astute with a strong understanding of P&L management, labour, payroll, productivity and operational performance. Demonstrated ability to balance exceptional guest experiences with delivering strong business results.

About you
A hands-on operator who thrives in the heart of the action, happiest on the restaurant floor coaching your team, supporting service and leading by example rather than managing from behind a desk.

A natural people leader passionate about coaching, developing talent and creating future leaders. Guest obsessed, always looking for opportunities to raise standards, improve the guest journey and create memorable experiences that keep people coming back.

Sharp eye for opportunity, always seeking ways to grow revenue, improve efficiency and manage costs without compromising on quality, service or the guest experience.

A true passion for hospitality and delivering experiences that reflect the integrity of the brand. Positive, collaborative, and adaptable with a strong team spirit and a willingness to do things differently and try new approaches.

Committed to having a positive impact on both guests and team members, fostering a supportive and fun working environment.

Qualifications
Relevant qualifications are advantageous but not explicitly required; a strong track record and passion for hospitality leadership are essential.