Location
London

Hours
Full Time (hours not specified)

Salary
£35,520 - £36,585 per annum

About the Role
OneSource Debt Resolution Services are seeking to appoint Enforcement Agents to join their team. You will be responsible for collecting and enforcing local authority debts, ensuring compliance with relevant regulations and maintaining professional standards. This role requires a current valid registration as an Enforcement Agent and experience in debt collection within a local authority context. You will work within a committed team focused on delivering effective debt recovery services while upholding the values of the London Borough of Newham.

We are dedicated to creating an inclusive, anti-racist environment where all applicants are considered on their merits regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation. The London Borough of Newham also has important safeguarding responsibilities for children, young people, and vulnerable adults. Appointment to this role may be subject to a Disclosure and Barring Service (DBS) check.

Please prepare a supporting statement of no more than two A4 sides explaining why and how you meet the criteria for this role. We practice anonymised recruitment, so ensure all personal information is removed from any documents you upload.

The London Borough of Newham is a vibrant and well-connected borough located just 5 miles east of central London. It benefits from excellent transport links including bus, tube, DLR, and soon Crossrail services. The borough is home to the youngest population in the country and boasts cultural landmarks such as the Theatre Royal Stratford East, the University of East London campuses, and the Westfield Stratford City shopping centre. Newham also hosted much of the 2012 Olympic Games and contains the London Stadium and Olympic Park.

Experience
Must hold a current valid registration as an Enforcement Agent. Proven experience in collecting and enforcing local authority debts is essential.

About you
You will be professional, reliable, and able to work independently and as part of a team. You must demonstrate integrity and a commitment to upholding the values of the London Borough of Newham. Strong communication and negotiation skills are important for success in this role.

Qualifications
Current valid registration as an Enforcement Agent is required. Additional qualifications relevant to debt recovery or enforcement are advantageous but not mandatory.