Location
London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards across hotels nationwide, ensuring guest satisfaction through consistently high-quality room presentation. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, change bed linens, replace towels, empty trash bins, restock amenities, dust furniture, vacuum carpets, clean mirrors, and sanitize surfaces thoroughly. You will also maintain stock levels of cleaning supplies, promptly report maintenance issues, follow supervisor instructions, adhere to safety protocols, and ensure guest room security and privacy. Providing professional and respectful service to guests and responding promptly to their requests is essential to this role.

Company Overview
HotelCare supports over 200 hotels nationwide, cleaning more than 10,000 rooms daily and servicing apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service. We offer a benefits package including up to 28 days paid holidays, flexible permanent roles, free lunch on duty (site dependent), full on-site training, salary finance options, career progression opportunities including apprenticeships, automatic workplace pension enrolment after 3 months, and recognition incentives and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods.
- Able to work independently and as part of a team.
- Strong time management skills.
- Excellent attention to detail.
- Flexible and willing to learn.
- Positive 'Can Do' attitude.
- Adaptable to organisational needs.
- Ability to prioritise and multi-task.
- Committed to providing excellent customer service.
- Self-motivated and accountable.
- Able to work confidentially and with integrity.
- Capable of working under pressure and following instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours beyond those previously notified and carry out additional reasonable tasks to meet the needs of the company and its clients.