Location
South East London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. We support over 200 hotels nationwide, cleaning more than 10,000 rooms daily across apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainable cleaning solutions in partnership with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining premium service standards.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. You will work in a fast-paced environment, ensuring guest rooms are clean, tidy, and welcoming. Key responsibilities include cleaning guest rooms to established standards, changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, and ensuring guest privacy and security. You will follow supervisor instructions and adhere to all safety protocols while providing professional and respectful service to guests.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Standard working hours 25+ per week (hours may reduce during low occupancy; contracted hours can be negotiated and guaranteed)
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours than previously notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.