Location
Twickenham

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We deliver premium cleaning services, including cleaning over 10,000 rooms daily, and cater to apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainable cleaning solutions in partnership with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, change bed linens, restock amenities, dust furniture, vacuum carpets, sanitize surfaces, and promptly report maintenance issues. You will also ensure guest room security and privacy while providing professional and respectful service to guests.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work individually and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn with a ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and its clients.