Location
South East London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards and enhancing guest satisfaction across hotels nationwide. This fast-paced role involves cleaning and tidying guest rooms to established standards, changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, and reporting maintenance issues. You will work closely with coworkers, guests, and your line manager to deliver professional and respectful service while adhering to safety protocols and ensuring guest privacy and security. Full on-site training is provided, along with opportunities for career progression and apprenticeships.

Company Overview
HotelCare supports over 200 hotels nationwide, cleaning more than 10,000 rooms daily and servicing apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, introducing eco-friendly cleaning solutions to reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Salary finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar hospitality role, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible, adaptable, and willing to learn
- Positive ‘Can Do’ attitude
- Ability to prioritise, multi-task, and work under pressure
- Excellent customer service skills
- Self-motivated, accountable, and able to work confidentially with integrity
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours and carry out reasonable additional tasks to meet the needs of the company and its clients.