Location
London

Hours
0-40 hours per week, including availability to work some weekends

Salary
£14.00 per hour

About the Role
As a Public Area Cleaner with HotelCare, you will play a vital role in maintaining impeccably clean public spaces to enhance guests' overall experience. You will be part of a dynamic team working in a fast-paced environment, responsible for cleaning designated areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms. Your duties will include performing cleaning tasks efficiently and to a high standard, adhering strictly to health and safety protocols including COSHH guidelines, reporting maintenance issues or hazards promptly, maintaining cleaning equipment and supplies, and collaborating with team members to achieve cleanliness goals. Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors is essential to this role.

Company Overview
HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and serve a variety of sectors including apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, introducing eco-friendly cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training provided
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaning positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management skills with attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multi-task effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours beyond those initially notified and undertake reasonable additional tasks to meet the needs of the company and its clients.