Location
West London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a vital role in maintaining impeccable cleanliness standards across hotels nationwide, ensuring guest satisfaction through consistently high-quality room presentation. Working in a fast-paced environment, you will clean and tidy guest rooms, change bed linens, replace towels, empty trash bins, restock amenities, dust furniture, vacuum carpets, clean mirrors, sanitize surfaces, and maintain stock levels of cleaning supplies. You will also promptly report maintenance issues, follow supervisor instructions, adhere to safety protocols, and ensure guest room security and privacy while providing professional and respectful service to guests.

Company Overview
HotelCare services over 200 hotels nationwide, cleaning over 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining exceptional service quality.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Standard working hours 25+ per week (hours may reduce during low occupancy periods; contracted hours can be negotiated and guaranteed)
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management skills and attention to detail
- Flexible and willing to learn with a positive ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours and carry out reasonable additional tasks to meet the needs of the company and clients.