Location
South West London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainable cleaning solutions in partnership with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. You will work in a fast-paced environment delivering the highest levels of room cleanliness, ensuring guest rooms are clean, tidy, and welcoming. Your responsibilities include changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, and reporting maintenance issues. You will follow safety protocols, maintain guest privacy and security, and provide professional, respectful service to guests.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods
- Ability to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexibility and willingness to learn
- A ‘Can Do’ attitude and adaptability to organisational needs
- Ability to prioritise and multi-task
- Capability to provide excellent customer service
- Self-motivation and accountability
- Ability to work confidentially and with integrity
- Ability to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and their clients.