Location
Central London

Hours
0-40 hours per week, with availability required for some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be a vital part of the team, working in a dynamic hotel environment to manage linen efficiently. Your responsibilities include coordinating linen stock throughout the hotel, fulfilling orders, distributing linens, and responding promptly to guest requests. You will uphold high standards of cleanliness and service to enhance guest satisfaction. You will also ensure proper storage and maintenance of linen-related equipment while adhering to health and safety policies. Collaboration with coworkers and following instructions from supervisors will be key to maintaining a positive and productive working environment.

Company Overview
HotelCare is the UK’s leading hotel support services provider with over 30 years of experience, servicing more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining excellent service standards.

Benefits
- Up to 28 days paid holiday
- Permanent position with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months
- Recognition, incentives, and awards

Experience
Previous experience in a similar role within a hotel, resort, or hospitality environment is preferred but not essential. Familiarity with linen management tasks such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and eager to learn with a positive ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multitask
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions accurately
- Awareness of safety regulations and compliance

Flexibility
You may be required to work additional or different hours than initially scheduled and undertake reasonable additional tasks to meet company and client needs.