Location
East London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, serves more than 200 hotels nationwide. We clean over 10,000 rooms daily and provide services across apartments, leisure facilities, public areas, and corporate offices. Partnering with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction. Working in a fast-paced environment, you will consistently deliver the highest levels of room cleanliness and contribute to a welcoming guest experience.

Key Responsibilities:
- Clean and tidy guest rooms to established standards
- Change bed linens, replace towels, empty trash bins and restock amenities
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance
- Sanitize surfaces thoroughly for hygiene maintenance
- Maintain stock levels of cleaning supplies and toiletries
- Promptly report any maintenance issues or damages
- Follow supervisor instructions and adhere to safety protocols
- Ensure the security of guest rooms and the privacy of guests
- Provide professional and respectful service to guests and respond promptly to their requests

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods
- Able to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexible and willing to learn with a ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Capable of providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours and carry out additional reasonable tasks to meet the needs of the Company and their clients.