Location
London - The Copthorne Tara Hotel London Kensington, an elegant contemporary 4-star hotel located two minutes’ walk from High Street Kensington Underground station.

Hours
Full Time (hours not specified)

Salary
Not specified

About the Role
The Sales Coordinator will be the first point of contact for guests and other stakeholders, providing friendly and professional service. You will be responsible for entering accurate booking information into Opera promptly and maintaining a selling attitude to maximise room sales and hotel revenues. Key responsibilities include handling all incoming and outgoing invoices ensuring correct billing within budget restraints, managing telephone and email enquiries with initial sales suggestions, distributing documentation timely to relevant personnel, and controlling all sales correspondence such as Letters of Agreement, Proposals, RFPs, Contract control forms, and statistics. You will also compile sales figures and reports to support the sales team.

About the Hotel
The Copthorne Tara Hotel London Kensington offers well-appointed guest rooms including Standard, Superior and Club accommodation. Club rooms provide iconic city views and access to the Club Lounge with complimentary breakfast and refreshments. Guests can enjoy authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar, or relax in the tea lounge.

About the Group
Millennium Hotels and Resorts operates over 120 hotels worldwide, with 21 hotels across Europe. The group’s properties are divided into four collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore Mayfair, each with distinct personalities tailored to different guest types. Millennium Hotels and Resorts is an equal opportunities employer committed to compliance with the Asylum & Immigration Act 1996.

Benefits
Social events, wellbeing and team activities, training and development, cash health plan cover option, pension salary sacrifice scheme, career development and salary reviews, interest-free season ticket loan scheme, one fully paid volunteer day per year in addition to annual leave, complimentary meals prepared by chefs, length of service holiday scheme, discounts on accommodation worldwide and 50% off food and beverage outlets, life assurance, and a recommend a friend scheme. Real opportunities for career progression and promotion within the industry are offered.

Experience
Excellent attention to detail and accuracy. Proven ability to communicate effectively across all levels of an organisation. Confident in prioritising and managing multiple projects and tasks simultaneously. Experience handling sensitive and confidential data is essential.

About you
Enthusiastic, self-motivated, proactive and resourceful individual with excellent attention to detail. Strong presentation, negotiation and communication skills with customers and internal departments. A team player who can work effectively under pressure in a fast-paced environment. Ability to take initiative and adapt to unexpected situations and last-minute changes.

Qualifications
Not explicitly stated, but strong communication skills and organisational abilities are required. Eligibility to live and work in the United Kingdom is mandatory, with documented evidence required as part of the recruitment process.