Location
London, W13

Hours
Full Time (hours not specified)

Salary
£32,544 per annum

About the Role
We’re looking for a dedicated and compassionate Scheme Manager to oversee one of our older people’s housing schemes. In this role, you’ll provide high-quality management and support to residents, helping them maintain their independence while ensuring the scheme is safe, well-maintained and welcoming. You’ll be the key point of contact for residents, contractors and colleagues, resolving issues, coordinating services and promoting a strong sense of community. This is a rewarding role where your care, professionalism and organisational skills will make a real difference to the lives of our residents.

As a Scheme Manager, you’ll support residents with day-to-day queries, assess their needs, and signpost to additional services where required. You’ll manage repairs, maintenance and estate services, supervise contractors and ensure compliance with health and safety policies. You’ll also promote resident engagement, organise activities, and help foster a warm, inclusive environment. You’ll maintain accurate records, respond to safeguarding concerns, and line-manage cleaning or facilities staff where applicable. Your role will be central to ensuring the scheme runs smoothly and residents feel safe, respected and supported.

Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer
30 days’ annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Experience
- Supporting vulnerable adults with knowledge of health and social care in a residential setting
- Housing management experience, including reporting repairs and managing health and safety
- Proven ability to deliver excellent customer service and maintain accurate records

About you
- Strong communication skills with the ability to build professional relationships with residents and stakeholders
- Confident using Microsoft Office and other IT systems

Qualifications
Not explicitly stated but relevant experience in health, social care or housing management is essential