Location
London Borough of Lewisham, primarily based at Laurence House, Catford, London, SE6 4RU. Hybrid working arrangement with regular office and home working.

Hours
Full time, standard working hours with flexibility as per service needs.

Salary
£37,509 - £38,637 per annum (Scale 6). All appointments offered at minimum spinal column point unless matching current salary with evidential proof.

About the Role
Discover yourself in Lewisham where your work makes a difference to vibrant and culturally diverse communities. Lewisham Adult Social Care is recruiting a permanent Senior Business Support Officer to join the Business Support Team and contribute to achieving positive outcomes for vulnerable adults in the borough.

As part of a busy administrative team, you will support a wide range of business processes across Adult Social Care, working to make services efficient and effective. The role involves clerical and administrative duties including minute taking for meetings held virtually or in person.

You will work in a sensitive and confidential environment, often dealing with complex information about families and individuals. The role requires calmness and clarity in a fast-paced setting, prioritising workloads and promoting efficient working practices to meet service and statutory requirements.

Effective communication is essential for providing excellent customer care to service users, internal staff, and external partners. You will be expected to use your initiative, adapt to change, and collaborate well within a team.

Benefits include excellent training and development opportunities, generous holiday allowance, Local Government Pension scheme, flexible working and family friendly policies, season ticket and bicycle loans, staff discounts including subsidised local gym memberships, and supportive staff networks.

Experience
Proven experience in organisational tasks, multitasking, communication, and administrative support. Knowledge of Adult Social Care services is desirable.

About you
Organised and takes pride in work. Ability to work in a sensitive and confidential setting, maintaining accuracy under pressure. Strong communication skills for customer care and collaboration. Proactive, adaptable, and able to prioritise changing workloads effectively.

Qualifications
No specific qualifications are stated as mandatory; however, relevant experience and a commitment to supporting the workforce are essential.