Location
5 Pancras Square, London, N1C 4AG

Hours
36 hours per week

Salary
£46,006 per annum

About the Role
Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

This role involves managing a team of SEND Case Officers to deliver a high-quality service that meets statutory requirements, including Education, Health, and Care (EHC) assessments and annual reviews. You will oversee complex cases, collaborate with partners, and ensure positive outcomes for children and young people. Key responsibilities include engaging with families, schools, and providers, ensuring compliance with the Children and Families Act 2014 and SEND Code of Practice. You will also act as a key liaison for challenging cases, providing reports to senior leadership to shape service delivery, policies, and processes.

The role requires a proactive approach to improving service quality through data use, feedback, and reflective practices. You will work directly with educational settings and relevant professionals, ensuring children and young people receive the appropriate support to meet their holistic needs. This position also involves mentoring staff and fostering a collaborative, person-centered approach to decision-making.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS check.

Experience
Strong knowledge of SEND policy, the Children and Families Act 2014, and the SEND Code of Practice. Experience in drafting EHC plans, co-producing solutions with families, and ensuring high-quality statutory compliance. Skilled in managing sensitive situations and collaborating with health and social care providers.

About you
Ability to lead and manage a team effectively, driving quality improvements and delivering measurable improvements in SEND outcomes. Excellent communication and interpersonal skills to engage with families, schools, and partners. Proactive, collaborative, and person-centered in approach.

Qualifications
Relevant qualifications or experience in SEND or related fields are desirable. Enhanced DBS clearance is required for this role.