Location
City of London, Guildhall School of Music and Drama
Hours
Full-time, 35 hours per week
Salary
£44,110 - £49,140 per annum inclusive of London Weighting
About the Role
Guildhall School is a vibrant, international community of musicians, actors and production artists, ranked number one in Arts, Drama & Music by the Complete University Guide 2025 and in the top four globally for Music and Performing Arts by the QS World University Rankings 2025. We deliver world-class professional training in partnership with distinguished artists, companies and ensembles, promoting innovation, experimentation and research. We are also a leading UK provider of lifelong learning in the performing arts, offering inspiring training for learners of all ages and professionals.
We are seeking an enthusiastic and motivated Senior Student Records Officer to join our Registry team within the Student & Academic Services Directorate. As one of two Senior Student Records Officers, you will manage day-to-day student records functions and lead special projects. Your core responsibilities include overseeing the student lifecycle in the SITS system from enrolment through to graduation, taking the lead on enrolment events, and managing student records related to assessments, progression, and Assessment Board operations.
This role offers the opportunity to work collaboratively across Registry and academic departments, contributing to an effective and high-quality service for students and stakeholders. The position is permanent and eligible for hybrid working.
Experience
Proven experience working in higher education professional services, specifically supporting student records and/or assessment functions. Confident user of student record systems, ideally SITS, with an interest in system improvements and efficiency maximisation.
About you
Committed to delivering excellent customer service and enhancing student experiences at key events such as enrolment and graduation. Collaborative and collegial with excellent team-working skills. Enthusiastic and motivated to contribute to institutional projects and service enhancements.
Qualifications
Relevant experience in higher education administration is essential. No specific formal qualifications are stated, but familiarity with student record systems and higher education processes is required.
