Location
City of London, Guildhall School of Music and Drama

Hours
Full-time, 35 hours per week

Salary
£49,150 - £55,000 per annum (including Inner London Weighting)

About the Role
Guildhall School is a vibrant, international community of musicians, actors and production artists, ranked number one in Arts, Drama & Music by the Complete University Guide 2025 and in the top four globally for Music and Performing Arts by the QS World University Rankings 2025. We deliver world-class professional training in partnership with distinguished artists, companies and ensembles, promoting innovation, experimentation and research. We are also a leading UK provider of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

We are seeking an experienced SITS Technical Manager to join our prestigious specialist higher education institution. Working closely with the Assistant Registrar – Student Database Support, you will develop, support and enhance all aspects of our student records system (SITS). This role offers a unique opportunity to lead on technical integration developments and cloud discovery following our recent signing of the Tribal HEFS contract.

You will have a high level of autonomy to determine approaches and priorities, ensuring new projects are delivered alongside maintaining system upgrades and infrastructure. You will join an experienced and friendly Registry team and collaborate closely with the IT team and stakeholders across the institution.

This role is eligible for hybrid working, combining office presence with remote flexibility.

Experience
Significant experience working with SITS in a technical capacity, including in-depth knowledge of Tribal SITS functionalities, configurations, and best practices. Experience managing system integrations is preferred.

About you
Strong communication and stakeholder management skills. Excellent problem-solving and analytical abilities. Ability to translate business needs into effective technical solutions. Comfortable working autonomously and collaboratively within a team environment.

Qualifications
Relevant technical qualifications or demonstrable experience in managing and supporting student records systems such as SITS are desirable.