Location
London Borough of Sutton, The Old Rectory, Festival Walk, Carshalton.

Salary
£52,839 per annum

About the Borough
With a workforce of two hundred colleagues, we are small enough to be friendly and large enough to offer scope to develop and progress your career. Based in Sutton Town Centre with excellent transport links in and out of London, our colleagues engage with residents in the borough and beyond for our private sector colleagues. Our strength lies in the knowledge, experience and commitment of our team to deliver excellent services to residents, enabling families and households to be safe in their homes, sustain their tenancy and lead healthy, rewarding lives.

About the Service and Team
Sutton Housing Partnership (SHP) is an innovative, not-for-profit housing organisation working in partnership with Sutton Council and its residents. We manage over 6,000 council properties and more than 1,500 leasehold properties in Sutton. SHP was awarded the highest possible rating of C1 by the Social Housing Regulator in October 2025 and is fully compliant with all standards.

About the Role
We are seeking two qualified Supervisors with strong management and leadership skills to lead a team of operational trade staff, ensuring responsive repairs are delivered to a high standard. You will manage performance, monitor compliance and quality assurance, and ensure the best outcomes for customers and the team. Key responsibilities include managing repair operatives, conducting inspections on building repairs and defects related to building fabric, mechanical, plumbing and electrical systems, and carrying out surveys to resolve complaints. You will also oversee void property inspections from start to finish, ensuring quality and timely delivery, issuing remedial snag lists where necessary, and producing scopes of work for escalated repair cases.

Experience
- Demonstrable experience within the building or construction industry.
- Proven management skills with the ability to work in a fast-paced, pressurised environment.
- Experience in diagnosing repairs effectively and providing solutions.
- Ability to drive and use NEC scheduling systems.

About you
- Commitment to delivering quality frontline customer service.
- Passionate about meeting challenging performance outcomes.
- Confident and professional in working with colleagues and managing teams.
- Commercially driven to achieve value for money through collaborative working.
- Strong leadership skills with a focus on training and developing your team.

Qualifications
- NVQ Level 3 or higher in a building trade.
- Level 4 and/or CIH Level 4 in Planned Maintenance is desirable.