Location
UNIQLO Covent Garden

Hours
Permanent – Full time, 37.5 hours per week
Shift pattern: 8.5 hour shifts per day including 1-hour unpaid meal break. Flexibility required to work both morning and late shifts. Full weekend availability is required.

Salary
Negotiable

About the Role
Join UNIQLO, a global leader in casual clothing, as a Tailoring Specialist at our Covent Garden store. You will deliver exceptional customer service and provide expert tailoring, embroidery, repair, and bespoke sashiko hand embroidery services as part of our sustainability initiatives. Your responsibilities include consulting with customers to understand their alteration or repair needs, performing tailoring on trousers, skirts, shirts, and jackets including fixing or replacing zippers, operating embroidery machines to create custom designs, and advising customers on repair options for their garments. You will also maintain a tidy back of house area, collaborate with team members to ensure a high-performing store environment, and relay customer feedback to management to help improve our products and services. This role offers the opportunity to grow your skills in a dynamic retail environment while supporting UNIQLO’s LifeWear philosophy and sustainability efforts.

Experience
Minimum 3 years of experience in machine and hand sewing.

About you
- Strong teamworking skills
- Excellent communication abilities
- Perfect time management skills
- Ability to follow detailed instructions and processes quickly
- Personable and service-focused attitude
- Professional and positive approach at all times
- Driven to achieve results both individually and as part of a team
- Enthusiasm for UNIQLO brand values and products
- Keen to build a career in retail
- Previous retail experience is a bonus but not essential

Qualifications
No formal qualifications required, but a passion for tailoring and customer service is essential.