Location
London Borough of Hounslow

Hours
Permanent, Full time, 36 hours per week

Salary
£40,182 - £43,680 per annum

About the Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.

This role is at the centre of the Council’s response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.

You will fulfil the council’s statutory homelessness assessment and decision-making function, with particular focus on those in emergency and temporary accommodation. You will proactively prevent and resolve crisis across the housing, health and social care agendas, utilising support services, discretionary funds and assistance and ensuring that accommodation is affordable.

You will complete detailed holistic assessments of housing and support needs and devise and progress personalised housing plans. You will provide interventions, support and referrals to minimise the time spent in temporary accommodation.

If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.

About Us
We are an outstanding council serving one of London’s most diverse boroughs. With visionary leadership, a dynamic Cabinet and a can-do culture, we have built strong partnerships to transform how we serve our community.

Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. Equality, diversity and inclusion are at the heart of all we do. We serve a diverse community, have a diverse workforce, and are committed to being an inclusive employer. We make reasonable adjustments to accommodate candidates as part of our Disability Confident Employer commitment.

If you join us, you’ll have access to a range of employee benefits designed to support your wellbeing and development.

Experience
Extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.
Experience working with vulnerable people and within multi-disciplinary housing teams.
Experience working with complex needs and diverse client groups.
Expert knowledge of homelessness and associated legislation.
Experience of multi-disciplinary working involving complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.

About You
Excellent communication skills to engage effectively with a broad range of people, influence, negotiate and persuade.
Ability to quickly build trusting relationships with complex individuals and develop a comprehensive understanding of issues faced by vulnerable people.
Acts with integrity, takes personal responsibility and handles stress effectively while maintaining motivation and enthusiasm.
Works independently, proactively and flexibly with excellent analytical and problem-solving skills.
High performing individual who works collaboratively, adapts to changing needs, achieves targets and service objectives.
Ability to travel independently around the Borough to carry out home visits and meet other professionals in community settings.

Qualifications
Not explicitly stated but expert knowledge and experience of relevant legislation and multi-disciplinary working is essential.