Location
Kingston Upon Thames, South West London

Hours
Full Time (hours not specified)

Salary
£40,755 per annum

About the Role
The Temporary Accommodation Team Manager will lead the management of temporary accommodation across a diverse range of property types including hostels, shared family homes, and self-contained units. These properties are secured through spot-purchase arrangements with specialist providers, leased from private owners, and include the Council's own housing stock. The role involves ensuring all properties meet health and safety standards, that repair obligations are fulfilled, and that voids and income loss are minimised. You will manage contractors and maintain positive relationships with homeless households and housing providers. Additionally, you will oversee the emergency out-of-hours rota, which may require occasional availability for cover, with enhancements paid according to policy.

About the Borough
Located in zone 6 with excellent transport links in and out of London, Kingston is a vibrant and diverse university town known for its strong sense of community. The borough offers an idyllic riverside location, a mix of modern and historic town centres, excellent shopping, great restaurants, and abundant open parklands and cycle routes that connect the district town centres. Kingston is a desirable place to live and work, with a passionate commitment to supporting residents and vulnerable groups to maintain independence and balance support with independent living.

About Us
Working within the Housing Needs service of the local authority, the Temporary Accommodation team plays a key role in delivering essential services to local residents.

Experience
Proven experience in managing temporary accommodation or similar housing services, including oversight of diverse property types and contractor management. Knowledge of health and safety standards and housing repair obligations is essential. Experience working collaboratively with a range of service providers, advocates, and agencies is highly desirable.

About you
You will demonstrate strong leadership skills and the ability to manage complex relationships with homeless households, housing providers, and contractors. You should be knowledgeable about the needs and services available to residents and able to work effectively in partnership with multiple stakeholders. Flexibility to participate in an emergency out-of-hours rota is required.

Qualifications
Relevant qualifications in housing management or related fields are advantageous but not explicitly stated. A commitment to continuous professional development and a passion for supporting vulnerable residents are essential.