Location
Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not available at our central office, and some of our other services.

Hours
12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.

Salary
£30,900

About the Role
We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same. Some of the key subject areas include: De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self-esteem, and resilience. In this role, you'll: Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin. Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders). Help bring information to life, ensuring it's engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture. Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement. Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK.

Experience
Knowledge and previous experience within a similar type of organisation with a similar portfolio of training needs and services. Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast-paced environment.

About You
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others. Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism. Understanding different cultures, having self-awareness, and knowing how to identify personal growth by accepting feedback. Ability to create an open and safe environment for the full learning experience. Ability to simplify theoretical concepts to applied learning. IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Qualifications
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.