Location
Bexleyheath

Hours
Full Time

Salary
£58,422 per annum

About the Role
Key role within the Transformation and Delivery Unit, supporting the delivery of the Council's transformation and improvement portfolio.

Working across major transformation projects and programmes, you will lead complex business analysis activities to help services define problems, identify opportunities, redesign processes and develop sustainable solutions that deliver measurable benefits for residents and the organisation.

You will work across the full project lifecycle, from problem definition, requirements gathering and process redesign through to target operating model development, business case production, solution design and testing. The role requires strong analytical capability, excellent stakeholder engagement skills and the ability to operate effectively in complex and changing environments.

You will also contribute to the development of the Council's business analysis capability by sharing knowledge, promoting best practice, supporting colleagues and helping to establish consistent approaches across transformation initiatives.

This is an opportunity to play a leading role in shaping and delivering significant transformation across the Council, helping to improve services, outcomes and value for residents while working on a diverse and challenging portfolio of change initiatives.

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent, combining the perfect blend of city vibe and the tranquillity of Kent. The borough features award-winning parks, open spaces, heritage sites, excellent transport connections including the Elizabeth Line and proximity to the M25, as well as fantastic amenities such as libraries, leisure centres, shopping areas and numerous educational institutions.

We offer a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.

Experience
- Extensive experience applying business analysis tools, methods and techniques in complex project environments.
- Strong experience in business process mapping, process redesign and continuous improvement.
- Experience developing target operating models, conducting organisational analysis and supporting service transformation.
- Experience preparing robust business cases and contributing to benefits realisation.
- Excellent stakeholder management, influencing and communication skills, including working with senior leaders.
- Ability to work independently, exercise sound judgement and navigate ambiguity effectively.
- Experience mentoring, coaching or supporting colleagues and promoting knowledge sharing across teams.

About you
Experienced Business Analyst with a strong track record of delivering business analysis within complex transformation, change and service improvement programmes.
Strong analytical capability, excellent stakeholder engagement skills and the ability to operate effectively in complex and changing environments.
Ability to share knowledge, promote best practice and support colleagues to establish consistent approaches across transformation initiatives.

Qualifications
A recognised business analysis qualification or equivalent relevant experience.