Location
Bexleyheath

Hours
Full Time (hours not specified)

Salary
£56,553 per annum

About the Role
These are key roles within the Transformation and Delivery Unit, supporting the delivery of the Council's transformation and improvement portfolio. Working across major transformation projects and programmes, you will lead complex business analysis activities to help services define problems, identify opportunities, redesign processes and develop sustainable solutions that deliver measurable benefits for residents and the organisation. You will work across the full project lifecycle, from problem definition, requirements gathering and process redesign through to target operating model development, business case production, solution design and testing. The role requires strong analytical capability, excellent stakeholder engagement skills and the ability to operate effectively in complex and changing environments. You will also contribute to the development of the Council's business analysis capability by sharing knowledge, promoting best practice, supporting colleagues and helping to establish consistent approaches across transformation initiatives. This is an opportunity to play a leading role in shaping and delivering significant transformation across the Council, helping to improve services, outcomes and value for residents while working on a diverse and challenging portfolio of change initiatives.

Benefits
Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent, combining the perfect blend of city vibe and the tranquillity of Kent. The borough features award-winning parks, open spaces and heritage sites. Excellent transport connections include the Elizabeth Line and proximity to the M25. Amenities include libraries, leisure centres, shopping areas and numerous primary, secondary and further education institutions. The Council offers a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.

Experience
- Extensive experience applying business analysis tools, methods and techniques in complex project environments.
- Strong experience in business process mapping, process redesign and continuous improvement.
- Experience developing target operating models, conducting organisational analysis and supporting service transformation.
- Experience preparing robust business cases and contributing to benefits realisation.
- Excellent stakeholder management, influencing and communication skills, including working with senior leaders.
- Experience mentoring, coaching or supporting colleagues and promoting knowledge sharing across teams.

About you
- Ability to work independently, exercise sound judgement and navigate ambiguity effectively.
- Strong analytical capability and excellent stakeholder engagement skills.
- Ability to operate effectively in complex and changing environments.

Qualifications
- A recognised business analysis qualification or equivalent relevant experience.