Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Job Overview The Workforce Development Administrator will provide administrative support to the Workforce Development team and ensure appropriate office systems are in place, and developed, to meet changing service requirements. This will include document control and file management for the team. Initiative and independent judgement are essential as the post holder will need to make decisions in order to facilitate effective working practices and assist with a wide range of tasks including project work and administrative tasks. They will manage and maintain complex relations with candidates, service users and training providers, as well as provide administrative support to the team as required. They are responsible for general promotion of training programmes with the expectation of supporting the coordination of recruitment and promotional events in and outside the Trust. Main duties of the job Duties and Responsibilities Administrative Word processing of letters, reports, strategy and policy documents and papers including the development and creation of spreadsheets, using Word, Excel and PowerPoint as required and also creating posters, notices and leaflets to support corporate events. General office management to ensure appropriate administrative support is provided to the team. Creating and maintaining office systems, including the organisation and control of files, databases, spreadsheets and archiving of expired release documents. Leading on specific projects, for example, compiling and monitoring programme or provider evaluation. Arrange and coordinate meetings and booking required facilities Processing payments on the SMART order system and dealing with payment / invoice queries Deal regularly with confidential and often complex information that is received and discussed by the Training Department; relating to staff personal and performance data. Deal with and respond to initial general enquiries received by email, telephone or via the website. Ability to use own initiative in managing workload without direct supervision. Ensure quality and information management systems are effectively managed. Coordinate the distribution of ET&D information throughout the Trust in targeted areas. To provide administrative support, where required, to the Education Council and its Sub-committees Working for our organisation The Education Training and Development (ET&D) department is part of the Trust’s Workforce Directorate. The department’s ethos is one of continuous improvement and development. By constantly seeking to improve ourselves and our service, we aim to support the improvement and development of the Trust and its tripartite mission – patient care, research and teaching. The ET&D service leads on pan-trust training and learning solutions to support clinical and corporate governance, as well as facilitating individual professional and personal development. ET&D also plays an important role in the governance and evaluation of education, training and development across the organisation, ensuring the development of staff is aligned to Trust objectives. All ET&D staff are expected to develop areas of expertise as well as possess generic knowledge and skill base; that means they can deliver and provide support across a range of the department’s functions. Detailed job description and main responsibilities For full information regarding this post, please see the attached job description and person specification. If you would like any further information regarding this post please contact Maria Walker via the email address below. [email protected] Person specification Qualifications - Essential criteria Educated to A Level or NVQ level 3 standard with mathematics and English (or equivalent) Desirable criteria Educated to degree level Skills and Knowledge Essential criteria Advanced knowledge of Advanced Microsoft packages Excellent communication skills (verbal and written) Ability to produce work that is accurate and demonstrates attention to detail at all times Excellent organisational skills, with the ability to plan and coordinate own activities Ability to work to tight deadlines, and remain calm under pressure. Flexible approach to work Desirable criteria Familiar with Information and/or Quality Management Systems ECDL qualification or equivalent Experience Essential criteria Experience of creating and maintaining office systems Experience of working in a busy environment Communicating with staff at all levels Desirable criteria Experience in a Training/Education environment. Supervision of staff Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Maria Walker Job title Workforce Development Project Manager Email address [email protected] Additional information E mail - is the best way to request further information or discuss the post in more detail