Location
London - Hybrid working with 4 days in the office and 1 day working from anywhere (WFA)

Hours
Full Time

Salary
Competitive salary (details not specified)

About the Role
At Fora, we’re reimagining the workplace by creating inspiring, design-led spaces that blend hospitality, community, and wellbeing. With over 60 locations across the UK and partnerships with leading brands, we are pioneering conscious design and sustainable workspaces that empower people to work productively and creatively.

We are seeking a high-performing Accounts Receivable Specialist to join our growing Finance team on a 12-month fixed-term contract. This is not a traditional AR role. While your immediate focus will be on Credit Control and collections, you will quickly expand into full end-to-end ownership of the receivables cycle—from billing through to reporting—with exposure to process improvement and AI-driven transformation.

You will work at the heart of a fast-paced, multi-site business, owning the cash position across your portfolio and collaborating closely with Operations, Asset Management, and Finance teams. As we transition to a fully integrated AR model, your responsibilities will include:
- Taking ownership of collections end-to-end
- Expanding into billing, Direct Debits, and query resolution
- Helping shape a modern, data-led AR function
- Driving process improvements and automation

Key Responsibilities
Credit Control & Cash Ownership
Manage overdue balances across your portfolio, protecting cash while maintaining strong client relationships. Handle escalations, payment plans, and sensitive cases with confidence and commercial judgement. Own the dunning cycle and ensure accounts progress in a timely, structured way.

Reporting & Insight
Build and enhance weekly debt and collections reporting. Turn aged debt and DSO trends into clear, actionable insight. Partner with Operations teams on account reviews and cash performance.

AR Process & Delivery (as the role develops)
Own end-to-end billing for your client portfolio. Run Direct Debit collections and manage billing queries and resolutions. Maintain accurate customer and lease data in collaboration with Asset Managers. Support month-end reporting and ensure data accuracy at source.

Continuous Improvement
Drive improvements in process, efficiency, and automation. Contribute to the evolution of a modern, AI-enabled AR function.

Why Join Fora?
Be part of a high-performing, evolving finance function. Move beyond transactional AR into insight, transformation, and ownership. Work in a collaborative, fast-moving business where you can make a tangible impact. Develop your career as the function grows and matures.

Experience
- Minimum 2 years’ experience in Credit Control / Accounts Receivable in a fast-paced environment such as retail, hospitality, or real estate
- Proven experience managing collections end-to-end
- Strong Excel skills and reporting capability; Power BI experience is advantageous
- Experience in multi-site or property/flexible workspace sectors is a plus

About you
- Commercial mindset balancing cash collection with client relationships
- Detail-focused yet commercially aware
- Able to manage pace and pressure, balancing multiple priorities
- Comfortable with challenging conversations and stakeholder management
- Highly organised, reliable, and self-motivated
- Curious, proactive, and motivated to improve how things work
- Interest in process improvement, systems, and AI in finance

Qualifications
No specific qualifications required beyond relevant experience and skills.