Location
Hybrid role based in London, requiring 2-3 days per week in the London office.

Hours
Full Time

Salary
Negotiable

About the Role
The AI & Business Intelligence Program Manager leads the end-to-end execution of data strategy and AI initiatives across Tripadvisor’s Travel Experiences. Positioned at the intersection of business intelligence, product, and customer operations, you will translate complex machine learning models, predictive traveler trends, and generative AI features into tangible operational strategy. You will maintain program momentum, unblock technical and cross-functional teams, and regularly deliver high-level BI and performance updates to executive leadership. Key responsibilities include driving executive and business updates by establishing clear reporting cadences, orchestrating AI and BI roadmaps across multiple teams, delivering operational momentum by managing project milestones and dependencies, translating data into actionable strategy to improve traveler experiences, and proactively resolving technical and organizational bottlenecks to keep projects on track.

What We Offer
Competitive compensation packages including base salary and annual bonuses.
Flexible work arrangements with a remote-friendly approach and option to join on-site as needed.
Work-life balance supported by a flexible schedule and a culture of trust and accountability.
Donation matching program for qualifying charitable contributions.
Tuition assistance for career development.
Lifestyle benefit to spend on travel, wellness, or personal interests.
Travel perks including discounts.
Employee assistance program offering resources for life’s challenges.
Comprehensive health benefits with competitive premiums.
Generous referral scheme rewarding successful candidate recommendations.
Our culture is built on pillars of putting the traveler first, agile and data-driven execution, and succeeding together through collaboration and ownership.

Experience
4–6 years of program management experience leading technical AI, business intelligence, or data strategy initiatives.

About you
- Strong command of business intelligence frameworks and visualization tools such as Looker and Tableau.
- Proficient in SQL and practical understanding of AI/ML lifecycles including Generative AI and predictive modeling.
- Proven ability to manage complex technical roadmaps involving data engineers, data scientists, product managers, and business stakeholders.
- Exceptional communication skills with the ability to synthesize data-heavy technical concepts into clear, compelling updates for non-technical executives.
- Deep interest in online travel, marketplace dynamics, and traveler journey optimization.

Qualifications
Preferred background in travel tech, e-commerce marketplaces, or consumer-facing digital platforms.
Certifications in program management (PMP, CSM) or advanced credentials in Business Intelligence / Data Strategy are advantageous.