Location
Amazon LHR16, London

Hours
Full Time (hours to be confirmed)

Salary
£14.00 per hour

About the Role
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Barista who strives to exceed expectations at every turn and deliver exceptional experiences that create unforgettable moments.

As a trailblazer in the hospitality industry, we support our people in an inclusive environment that encourages growth and celebrates diversity. You will receive ongoing training and development opportunities to ensure you have the skills and knowledge to thrive, alongside a guaranteed good work-life balance.

In this role, you will delight customers by greeting them warmly, efficiently prepare and serve a variety of coffee beverages, teas and other drinks to our high standards, and share the story of our menu while being aware of allergen procedures. You will maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules and health and safety standards. Additionally, you will monitor stock levels, use till systems for payments and orders, provide exceptional customer service, and assist the team with other tasks as needed.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app on high street shops, holidays & cinema
Wellbeing hub and access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.

About you
Friendly, outgoing personality with a passion for delivering outstanding customer service.
Great work ethic and a positive, solution-oriented attitude.
Enjoy working within a collaborative and inclusive team environment.
Ability to adapt to challenges and opportunities.
Contagious passion for coffee, tea and customer service.
Committed to upholding BaxterStorey’s core values and company philosophy.

Qualifications
Some knowledge of food safety and sanitation practices is desirable.
Good listening and verbal communication skills.
Motivated and hungry to learn, with a willingness to develop your potential.