Location
London

Hours
Full Time

Salary
£62,764 per annum

About the Role
Are you passionate about driving meaningful change and improving services for people? Do you thrive on solving complex problems and working collaboratively across teams? If so, we’d love to hear from you. We’re looking for a Business Analyst to join our team and play a key role in shaping and delivering change across our organisation. You’ll work on a variety of projects, helping us understand what needs to change, why, and how we can do it in a way that delivers real value.

What you’ll be doing:
- Collaborating with stakeholders to define activities that support strategic delivery
- Leading business analysis across change initiatives—people, process, technology, and data
- Eliciting and documenting business requirements for new or improved services
- Mapping ‘as is’ and ‘to be’ processes, identifying gaps and supporting change impact assessments
- Supporting the development of roadmaps and benefits frameworks
- Building strong relationships with stakeholders and helping teams get ready for change
- Supporting the delivery of sustainable business change and benefits realisation

Why Join Peabody?
- 30 days’ annual leave plus bank holidays
- Up to 10% pension contribution
- 2 paid volunteering days per year
- Flexible benefits scheme and employee discounts
- Life assurance (4x salary)

Experience
- Proven experience in the Business Analyst role with a track record of successful change delivery resulting in measurable benefits such as time saved, cost reduced, or improved service outcomes
- Strong stakeholder engagement and leadership skills, including building trust, influencing decisions, and facilitating collaboration across teams
- Experience working across the full lifecycle of business analysis—from concept to implementation
- Experience with strategic and operational change
- Ability to produce a range of Business Analysis deliverables including User Stories, Use Cases, Business Process mapping, and Business Requirement documentation
- Experience working in both agile and waterfall environments

About you
- Calm under pressure, building credibility and respect with internal and external stakeholders
- Resident and customer centric, putting them at the centre of everything you do
- Highly collaborative, a great communicator and always open to new ideas
- A strong facilitator, detail-oriented and confident using a range of business analysis tools and techniques
- Initiative and self-starting approach with the ability to work independently, take ownership, and drive work forward with minimal supervision

Qualifications
- Desirable: BCS Diploma in Business Analysis or equivalent
- Good level of secondary education or degree