Location
Haringey

Hours
Full Time

Salary
£43,000

About the Role
Ingeus are currently looking for a Business Manager to motivate and support a professional and operational team to achieve high performance and exceed all contractual targets, including compliance and customer service standards, through highly effective communication and leadership. You will oversee participant engagement and operational daily management of the site, ensuring every participant receives the best possible service through tailored, comprehensive support to give them the right tools to quickly move into sustainable employment.

Key responsibilities include:
- Providing coaching and mentoring to Team Leaders, ensuring Continuous Professional Development remains a pivotal element of their role and of the wider team.
- Meeting and exceeding individual and team performance targets and Key Performance Indicators on a monthly basis, seeking feedback and input to continuously improve and deliver strong outcomes for participants and commissioners.
- Delivering key financial targets as defined in regional budgets, ensuring the appropriate deployment of resources to deliver exceptional business results.
- Maintaining strong external relationships with JCP teams, visiting sites where necessary and supporting Team Leaders to be visible and active within JCP sites.
- Analysing performance data, identifying potential risks or trends and proposing/implementing solutions to maintain and exceed performance expectations.

About Ingeus
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Experience
- Proven experience in a performance target driven environment.
- Experience of financial tracking and forecasting, with the ability to work towards financial budgets.
- Experience working in a fast-paced, evolving environment managing multiple priorities.
- Knowledge of the labour market, wider provision, and local stakeholders relevant to the area.

About you
An excellent communicator with the ability to inspire and motivate your audience. Strong leadership and organisational skills with the ability to motivate large teams to achieve targets.

Qualifications
Strong leadership skills and organisational ability are essential. Experience and knowledge as outlined above are required to succeed in this role.