Location
Lewisham, London

Hours
Full Time (hours not specified)

Salary
Starting at £32,728 per annum + package

About the Role
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, providing career coaching and personal development while addressing complex and varied challenges.

You will collaborate with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline the steps needed to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.

You will understand and signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching. Ensuring participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches will be key. You will prepare participants for interviews by conducting mock interviews and assessment activities, helping them build confidence in their abilities.

Maintaining accurate electronic participant records reflecting the broad spectrum of support offered—from coaching through to employment placement—within required timescales and standards is essential.

Company Overview
Ingeus is a leading human services provider helping people, businesses, and communities thrive through employment, skills, and health & wellbeing services. We are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.

Experience
Experience working in a fast-paced environment. Proven ability to motivate, inspire, and challenge participants to achieve their fullest potential. Strong track record of delivering against and exceeding performance targets while engaging participants in personal growth and mindset transformation to drive positive change.

About You
Exceptional communication skills to inspire and influence participants while addressing their diverse needs with flexibility, robustness, and creativity. Ability to engage with employers and external stakeholders to identify opportunities for participants. Flexible and creative problem solver capable of addressing complex challenges. High-level digital literacy and excellent organisational skills to manage a varied caseload and deliver exceptional support while juggling multiple priorities.

Qualifications
No specific qualifications stated; however, relevant experience and skills as outlined above are essential.