Location
London

Hours
Full Time (hours to be confirmed)

Salary
Negotiable

About the Role
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This core belief has guided Burberry since 1856 and remains central to how we operate today. We provide an environment for creative minds from diverse backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good, creating the next generation of sustainable luxury, driving industry change and championing our communities.

We are hiring an Arabic speaking Client Advisor to join our Sloane Street team and deliver exceptional luxury experiences that inspire lasting customer relationships. As a brand ambassador for Burberry, you will create personalised and elevated client journeys, combining outstanding service with strong commercial awareness. This role is ideal for someone who thrives on building meaningful connections, whether through an established client portfolio or the confidence and capability to develop one within a luxury retail environment. Through clienteling excellence, styling expertise and a passion for fashion, you will contribute to both individual and store success.

Responsibilities include building and nurturing long-term relationships with new and existing clients, delivering personalised and memorable experiences. You will drive commercial performance through proactive client outreach, clienteling activities and repeat business. Demonstrating strong product, styling and brand knowledge, you will inspire clients and support purchasing decisions. Identifying opportunities to grow and develop a loyal client base through consistent and thoughtful engagement is key. Collaboration with colleagues to create an exceptional in-store environment that reflects Burberry's luxury standards is essential. Acting as a brand ambassador, you will ensure every client interaction reflects the values and heritage of Burberry.

Experience
Experience within luxury retail or a customer-focused environment is required. Confidence in developing and maintaining a client portfolio through proactive engagement is essential.

About you
You should have strong commercial awareness with a motivated and results-focused approach. A passion for fashion, styling and luxury products, along with a desire to continue learning, is important. Excellent communication skills and the ability to work collaboratively within a team environment are required.

Qualifications
No specific qualifications are stated; however, fluency in Arabic is required for this role.