Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This core belief has guided Burberry since 1856 and remains central to how we operate today. We provide an environment where creative minds from diverse backgrounds thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good, creating the next generation of sustainable luxury, driving industry change and championing our communities.

We are hiring a Trade Compliance Information Systems Manager to help shape the technology and reporting solutions that support Burberry’s evolving customs compliance landscape. Working across product projects, you will connect business compliance needs with clear technical requirements, partnering closely with business experts and technology teams. This role plays an important part in delivering practical, well-governed solutions that enable compliant, efficient and future-ready ways of working across Burberry.

Key responsibilities include translating customs compliance needs into clear business and technical requirements from early project discovery through to detailed testing documentation; partnering with enterprise data, information, solution and development teams to support the design and delivery of effective systems and reporting solutions; mapping, visualising and delivering process changes in collaboration with business stakeholders to ensure solutions are practical and well understood; upholding enterprise data and information principles across system and reporting development to support consistency, quality and governance; working closely with project and programme managers and solution architects to manage scope, assess change requests and support delivery decisions; and preparing and facilitating workshops, user acceptance testing, end-user training and hypercare activities to support successful adoption and transition to business-as-usual teams.

Experience
Proven experience delivering customs or trade compliance software, ideally within technology-enabled transformation projects. Knowledge of SAP systems such as AFS or S/4, and experience with MIC or other global trade compliance solutions. Experience contributing to IT project design, build and implementation, including at least one full project lifecycle in a business analysis role. Comfortable working across both Waterfall and Agile delivery environments with the ability to elicit, document and communicate requirements clearly.

About you
Strong written and verbal communication skills with the ability to engage both technical and business audiences. A collaborative, curious and detail-conscious approach with sound problem-solving skills and the ability to manage multiple priorities effectively.

Qualifications
Relevant qualifications or certifications in trade compliance, IT, business analysis or related fields are advantageous but not explicitly required. A commitment to continuous learning and professional development is essential.