Location
London

Hours
Full Time

Salary
Negotiable

About the Role
At Burberry, creativity opens spaces. We are seeking a Content Coordinator to shape and deliver the digital content experience across Burberry.com. You will manage global content builds and launches, navigating regional requirements and schedules to ensure every customer journey reflects the Burberry brand vision. Collaborating across Digital, Technology, Product and Creative teams, you will strengthen our platforms, improve site performance and bring campaigns and trading activity to life. This role offers the opportunity to combine technical expertise, considered execution and creative collaboration within a global luxury environment.

You will lead the build, management and publication of content across Burberry.com, including campaigns, navigation, product pages and customer service content. You will coordinate global site launches through clear publishing plans, well-managed briefs and carefully structured go-live schedules. Partnering with Design, Copy, SEO, Merchandising, Project Management and wider Digital teams, you will deliver an optimised and consistent customer experience. You will manage the targeting and scheduling of personalised content across regions, ensuring customer journeys remain relevant, effective and aligned with campaign priorities. Maintaining site quality and readiness through detailed testing, resolving issues with Technology teams and identifying opportunities to improve functionality will be key. You will take ownership of digital projects, sharing clear progress updates and recommendations while supporting colleagues with CMS and PIM guidance.

Experience
Experience working in an e-commerce, digital content or operations environment. Practical knowledge of CMS and PIM platforms is required; experience with Contentstack or inriver is welcomed but not essential.

About you
Strong digital capability with an interest in learning new systems, technologies and processes. A considered approach to quality assurance with close attention to accuracy, consistency and the customer experience. Clear analytical and problem-solving skills with the ability to organise multiple priorities and deadlines effectively. A collaborative communication style and the ability to build productive relationships across teams and disciplines.

Qualifications
No specific qualifications are stated; however, relevant experience and a proactive attitude towards digital content management are essential.