Location
London Borough of Islington

Hours
Full time, 35 hours per week

Salary
£45,852 - £47,925 per annum

About the Role
Islington Council is seeking a Deputy Licensing Manager to play a key role in delivering a high-profile property licensing programme aimed at raising housing standards. Working within the Residential Environmental Health Team, you will support the Licensing Manager in managing property licensing functions, ensuring applications are processed efficiently and consistently, and helping to tackle poor housing conditions and criminal landlord activity.

As Deputy Licensing Manager, you will support and deputise for the Licensing Manager, manage and develop a team of Licensing Co-Ordinators to ensure high performance and excellent customer service, and oversee the administration and regulation of HMO and selective licensing schemes. You will make robust, legally defensible licensing decisions relating to applications, refusals, revocations, variations, and exemptions, act as the team's specialist adviser on property licensing legislation, policies, procedures and IT systems, and respond to complex enquiries and complaints from landlords, tenants, managing agents and other stakeholders.

You will work collaboratively with enforcement colleagues to identify and address licensing breaches, support the development of reports, performance data, and future licensing schemes, and monitor team performance, attendance, training and development needs.

Joining Islington Council means contributing to a forward-thinking team making a direct impact on housing quality, community wellbeing, and tenant safety across the borough. This is an exciting opportunity to help create safer, higher-quality homes for residents while leading a dedicated team responsible for regulating the private rented sector.

Experience
- Leading or managing a team and achieving performance targets
- Working in a customer-focused environment, including dealing with landlords, tenants, letting agents and other stakeholders
- Strong knowledge of property licensing under the Housing Act 2004 and associated regulations
- Processing licence applications, including refusals, revocations, exemptions and payment administration
- Maintaining accurate records and managing information in line with GDPR requirements
- Strong IT skills, including Microsoft Office and specialist case management systems

About You
- Excellent written and verbal communication skills with the ability to explain complex legal and technical matters clearly
- Strong organisational and workload management skills
- Excellent relationship-building and team working abilities
- Ability to use initiative, solve problems and contribute to service improvement

Qualifications
Not explicitly stated; relevant experience and skills are essential.