Location
Hammersmith

Hours
Full Time (hours to be discussed at interview)

Salary
Starting salary £31,930 per annum, rising to £33,930 depending on meeting operational performance requirements and passing probation.

About the Role
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, providing career coaching, personal development support, and addressing complex and varied challenges along the way.

You will collaborate with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline the steps needed to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.

You will also understand and signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching. Ensuring participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches will be a key part of your role.

Preparing participants for interviews by conducting mock interviews and assessment activities, helping them build confidence in their abilities, and maintaining accurate electronic participant records reflecting the broad spectrum of support offered—from coaching through to employment placement—within required timescales and standards are essential responsibilities.

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Experience
Experience working in fast-paced environments.
Strong experience in delivering against and exceeding performance targets.
Experience engaging participants in personal growth and mindset transformation to drive positive change.
Experience of working in a relevant sector within the past 3 months.
High-level digital literacy.
Excellent organisational skills with the ability to manage a varied caseload and deliver exceptional support while juggling multiple priorities.

About you
The ability to motivate, inspire, and challenge participants to achieve their fullest potential.
Exceptional communication skills to inspire and influence participants while addressing their diverse needs with flexibility, robustness, and creativity.
Ability to contact employers and other external stakeholders to identify opportunities for participants.
Flexible and creative in solving complex challenges.

Qualifications
Not specifically stated; however, relevant recent sector experience and strong interpersonal and organisational skills are essential.