Location
Hammersmith, London

Hours
Full Time (hours not specified)

Salary
£32,728 per annum

About the Role
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, providing career coaching, personal development support, and addressing complex and varied challenges along the way.

Key responsibilities include collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and outline steps needed to secure meaningful employment. You will meet and exceed performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community. You will understand and signpost participants to internal and external services addressing needs such as debt management, mental health, and career coaching.

Additionally, you will ensure participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches. Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities will be essential. Maintaining accurate electronic participant records reflecting the broad spectrum of support offered, from coaching through to employment placement, within required timescales and standards is also required.

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Experience
- Experience working in fast-paced environments
- Strong experience in delivering against and exceeding performance targets
- Experience engaging participants in personal growth and mindset transformation driving positive change
- Experience of working in a relevant sector within the past 3 months

About you
- Ability to motivate, inspire, and challenge participants to achieve their fullest potential
- Exceptional communication skills to inspire and influence participants while addressing diverse needs with flexibility, robustness and creativity
- Skilled in contacting employers and external stakeholders to identify opportunities for participants
- Flexible and creative in solving complex challenges
- Excellent organisational skills, able to manage a varied caseload and deliver exceptional support while juggling multiple priorities
- High-level digital literacy

Qualifications
No specific qualifications required, but relevant sector experience and skills as outlined above are essential.