Location
Lewisham, London

Hours
Full Time

Salary
Starting at £32,728 per annum + Package

About the Role
Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will help participants unlock their potential and guide them toward sustainable employment, from career coaching to personal development, addressing complex and varied challenges along the way.

What you’ll be doing:
- Collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and identify the steps needed to secure meaningful employment
- Meeting and exceeding performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community
- Understanding and signposting participants to internal and external services that address needs such as debt management, mental health, and career coaching
- Ensuring participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to support job searches
- Preparing participants for interviews by conducting mock interviews and assessment activities and helping them build confidence in their abilities
- Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within required timescales and standards

Company Overview
Ingeus is a leading human services provider helping people, businesses, and communities thrive through employment, skills, and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Experience
- Experience working in a fast-paced environment
- Strong experience in delivering against and exceeding performance targets
- Proven ability to engage participants in personal growth and mindset transformation driving positive change

About You
- Ability to motivate, inspire, and challenge participants to achieve their fullest potential
- Exceptional communication skills to inspire and influence participants while addressing diverse needs with flexibility, robustness, and creativity
- Skilled in contacting employers and external stakeholders to identify opportunities for participants
- Flexible and creative in solving complex challenges
- High-level digital literacy
- Excellent organisational skills with the ability to manage a varied caseload and deliver exceptional support while juggling multiple priorities

Qualifications
No specific qualifications required; a positive attitude, passion for social impact, and commitment to participant success are essential.