Location
London; Sofia

Hours
Full Time

Salary
Negotiable

About the Role
The Financial Times (FT) is a globally recognised news organisation known for its authority, integrity and accuracy, delivering quality information and services worldwide. Our Product & Tech teams drive innovation in a fast-evolving digital landscape, serving over one million digital subscribers daily. We foster a supportive culture with an entrepreneurial spirit and offer limitless career opportunities.

As Engineering Manager within Commercial Technology, you will lead an engineering team responsible for delivering, maintaining and evolving the FT’s Marketing & Commercial Data capabilities. You will ensure the team is organised, supported and resourced to deliver business outcomes effectively and sustainably. This role involves leading delivery and planning, managing capacity and priorities, building strong stakeholder relationships, and actively managing risks and dependencies.

You will guide your team through a significant transformation of the FT’s commercial technology landscape, balancing new capability delivery with operational health, engineering capability development and long-term platform evolution. You will remain close to the technology, providing credible leadership, supporting technical decision-making, and ensuring the team understands architecture, risks and operational health.

Reporting to the Principal Engineer for Commercial Technology, you will collaborate with senior technical leaders to ensure engineering decisions contribute to a coherent and sustainable technology landscape.

About the Team
Commercial Technology is part of the Internal Products group within FT Product & Technology. The multidisciplinary team includes Engineers, Product Managers and Business Analysts building and operating platforms supporting Marketing, Sales, Service and Commercial Data. The team is evolving the commercial technology landscape around a connected Salesforce platform, transitioning from legacy marketing platforms such as Bloomreach and Marketo towards Salesforce Marketing Cloud Next and Data 360.

Our Technology
Key technologies include Salesforce Marketing Cloud Next (Advanced Edition), Salesforce Data 360, Salesforce Sales & Service Cloud, Bloomreach, Marketo, JavaScript/TypeScript, AWS, APIs and integrations, CI/CD pipelines, GitHub, monitoring tools, Jira and Confluence. Experience with all is not required; we value leaders who can guide teams through technology change and skill development.

Key Responsibilities
- Own engineering delivery across Marketing & Commercial Data capability, ensuring business outcomes are met.
- Collaborate with Product, Programme, Technical Lead and leadership to shape priorities and delivery plans.
- Manage engineering capacity, balancing delivery, operational needs, technical improvements and capability development.
- Lead, support and develop engineers through coaching, feedback and career development.
- Foster an inclusive, supportive and psychologically safe environment.
- Partner with Technical Lead to provide complementary people, delivery and technical leadership.
- Build strong relationships with stakeholders and coordinate with other teams.
- Ensure operational readiness, supportability and sustainability of capabilities.
- Lead the team through platform evolution and technology transitions.
- Manage recruitment, onboarding and organisational change within the capability.

Our Commitment
We are dedicated to diversity, equity and inclusion, creating a workplace where all voices are heard, respected and valued. We support flexible working and provide best-in-class benefits including generous leave, medical cover, parental leave packages and subsidised gym memberships. We operate a hybrid working model with approximately 50% onsite presence, subject to role requirements.

Experience
- Proven experience managing or leading software engineering teams in a collaborative environment.
- Strong coaching, feedback and people development skills.
- Experience leading delivery across complex platforms or products.
- Ability to balance strategic programme delivery with operational responsibilities.
- Strong understanding of engineering practices for secure, resilient and scalable production systems.
- Experience supporting teams operating business-critical technology.
- Excellent communication and stakeholder management skills across technical and non-technical audiences.
- Experience working with senior technical leaders and architects.
- Comfortable working across Product, Engineering, Data, Programme and business stakeholders.
- Experience leading teams through significant platform or technology transformations is beneficial.
- Experience with Salesforce, marketing technology, customer data platforms or enterprise SaaS ecosystems is advantageous but not essential.

About You
- A people-first approach to engineering leadership.
- Strong collaboration and communication skills.
- Empathy, emotional intelligence and commitment to developing others.
- Strong sense of ownership and accountability.
- Pragmatic with sound judgement balancing business, people and engineering needs.
- Ability to create clarity and structure in complex or ambiguous environments.
- Curiosity and willingness to continuously learn.
- Appreciation for strong engineering practices, operational excellence and sustainable technology.
- Calmness under pressure and ability to lead teams through challenging situations.
- Collaborative mindset and willingness to work across organisational and technology boundaries.
- Interest in how technology and data can enable better customer experiences and commercial outcomes.

Qualifications
No specific qualifications are mandated; however, a strong software engineering background and leadership experience are essential.