Location
London

Hours
Full Time, Hybrid model with 50% onsite working, subject to role requirements and regular review

Salary
Negotiable

About the Role
The Financial Times (FT) is one of the world’s leading business news organisations, renowned for its authority, integrity and accuracy. Trust is central to the FT’s mission, not only in producing reliable journalism but also in designing products and managing customer data thoughtfully, transparently and responsibly. The Product & Technology organisation plays a key role in delivering this ambition by building products and experiences that serve customers while supporting long-term business growth.

We are seeking a Senior Product Manager, Privacy on a fixed-term contract until December 2027, covering maternity leave. Privacy is a critical part of the customer experience, enabling customers to understand how their data is used, make meaningful choices, and trust the FT to act responsibly.

In this role, you will lead the product strategy and roadmap for Privacy, collaborating across Product, Engineering, Design, Research, Data, Legal, Compliance, Marketing and commercial teams. Your focus will be on creating clear, simple and transparent privacy experiences while embedding privacy and responsible data use into product development. You will help position the FT as one of the most trusted digital organisations in handling customer data and privacy choices.

Key responsibilities include:
- Leading the evolution of the FT’s privacy and consent experience to strengthen customer trust through transparency and respect.
- Making it easier for customers to understand and manage their data usage.
- Creating consistent, simple privacy experiences across customer journeys.
- Ensuring responsible, understandable use of customer data aligned with expectations.
- Embedding privacy by design principles across product and technology development.
- Developing measurement and insight capabilities to understand customer interactions with privacy choices.
- Driving experimentation and customer research to improve privacy communication.
- Collaborating with Legal, Compliance and Data Governance to translate regulatory requirements into scalable, customer-friendly solutions.
- Improving systems, processes and ownership models that support privacy experiences and personalised journeys.

This is a senior product leadership role requiring clear vision, strong collaboration skills and the ability to influence across multiple teams and stakeholders. You will champion the customer perspective, use evidence-based decision making, and deliver measurable outcomes that enhance trust and privacy at the FT.

Experience
- Significant experience managing digital products or platforms.
- Proven track record of defining product strategy and delivering measurable outcomes.
- Experience leading complex, cross-functional initiatives involving multiple teams and stakeholders.
- Strong customer focus with ability to identify underlying customer problems.
- Excellent judgement balancing customer, business, technical and regulatory needs.
- Strong analytical skills using data, customer research and experimentation.
- Ability to clarify complex or ambiguous problems into clear priorities and actions.
- Excellent written and verbal communication skills, including engagement with senior stakeholders.
- Experience collaborating closely with engineers, designers, researchers and analysts.
- Understanding of how product decisions drive customer value and sustainable business outcomes.
- Collaborative leadership style with ability to influence without direct authority.

About you
- Comfortable working in complex, technically challenging and highly cross-functional environments.
- Able to learn complex domains quickly and work effectively with specialist colleagues.
- Deeply care about creating products customers can trust.
- Experience in one or more of the following is beneficial but not required: Privacy, consent or customer preferences; Customer identity or first-party data; Personalisation or data-driven experiences; Data governance; Trust and safety; Regulatory or highly regulated environments; Large-scale digital platforms or shared product capabilities.

Qualifications
- No specific qualifications required. Emphasis is on experience, skills and a strong product mindset.