Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Financial Times (FT) is one of the world's leading business news organisations, recognised internationally for its authority, integrity and accuracy. Trust is central to the FT, reflected not only in the journalism produced but also in the thoughtful, transparent and responsible design of products and use of customer data. The Product & Technology organisation plays a key role in delivering this ambition by building products and experiences that serve customers while supporting long-term business growth.

We are seeking a Senior Product Manager, Privacy, on a fixed-term contract covering maternity leave until December 2027. Privacy is an increasingly important part of the customer experience, enabling customers to understand how their information is used, make meaningful choices, and feel confident that the FT acts responsibly with their data. Our ambition is to make privacy a reason for customers to trust the FT.

In this role, you will lead the product strategy and roadmap for privacy, working across Product, Engineering, Design, Research, Data, Legal, Compliance, Marketing and commercial teams to translate complex customer, regulatory, technical and business needs into simple, trustworthy product experiences. This leadership role focuses on creating clearer, simpler and more transparent experiences while embedding privacy and responsible data use into product development.

You will help the FT become one of the most trusted digital organisations in handling customer data and privacy choices.

What you'll work on
- Leading the evolution of the FT's privacy and consent experience
- Strengthening customer trust through clear, transparent and respectful privacy experiences
- Simplifying customer choice and management of data use
- Creating consistent privacy experiences across customer journeys
- Ensuring responsible data use aligned with customer expectations
- Embedding privacy by design across product and technology development
- Developing measurement and insights on privacy interactions and trust
- Using customer research and responsible experimentation to improve privacy communication
- Translating regulatory changes into scalable, customer-friendly product solutions
- Improving systems, processes and ownership models supporting privacy experiences
- Powering more personalised customer journeys

What you'll do
- Define and communicate a clear product vision, strategy and roadmap for Privacy
- Identify key customer and business problems and translate them into measurable outcomes
- Balance customer trust, regulatory responsibilities, product experience, technical sustainability and business needs
- Champion the customer perspective in privacy product decisions
- Collaborate with Research, Design and Data teams to understand customer perceptions
- Advocate for simple language and meaningful choices
- Lead complex cross-functional initiatives involving multiple teams and stakeholders
- Partner with Legal, Compliance and Data Governance to translate requirements into solutions
- Build strong relationships and alignment across the FT
- Use data, research and experimentation to inform decisions
- Deliver outcomes from discovery through delivery, measurement and iteration
- Provide senior product leadership and mentor other Product Managers
- Communicate strategy, progress and outcomes clearly to all stakeholders

What success looks like
Success means helping the FT make privacy and responsible data use a stronger part of the customer proposition by:
- Creating simpler, more understandable privacy experiences
- Giving customers greater clarity and control over their choices
- Building stronger understanding of privacy’s impact on trust
- Establishing clear product principles for responsible data use
- Embedding privacy thinking consistently into product development
- Improving foundations for delivering trustworthy experiences efficiently
- Aligning customer needs, regulatory responsibilities and business priorities
- Developing a clear long-term product direction for Privacy & Trust

Ultimately, customers should feel the FT respects their choices, is transparent about data use, and consistently earns their trust.

Our benefits
We offer best-in-class perks including generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and community engagement opportunities. We operate a hybrid working model requiring onsite presence approximately 50% of the time, supporting flexibility while maintaining collaboration and culture. Reasonable adjustments are available to support accessibility and inclusion.

Experience
- Significant experience managing digital products or platforms
- Proven track record defining product strategy and delivering measurable outcomes
- Experience leading complex initiatives across multiple teams and stakeholders
- Strong customer focus with ability to identify underlying problems
- Excellent judgement balancing customer, business, technical and regulatory factors
- Strong analytical skills using data, research and experimentation
- Ability to clarify complex or ambiguous problems into priorities and actions
- Strong communication skills including with senior stakeholders
- Experience collaborating with engineers, designers, researchers and analysts
- Understanding of product impact on customer value and sustainable business outcomes
- Collaborative leadership style with ability to influence without authority

About you
- Comfortable working in complex, technically challenging, highly cross-functional environments
- Able to learn complex domains quickly and work effectively with specialist colleagues
- Deeply care about creating products customers can trust

Qualifications
No specific qualifications required; relevant experience and skills are essential.

Desirable experience
Experience in one or more of the following is helpful but not required:
- Privacy, consent or customer preferences
- Customer identity or first-party data
- Personalisation or data-driven customer experiences
- Data governance
- Trust and safety
- Regulatory or highly regulated product environments
- Large-scale digital platforms or shared product capabilities