Location
South East London (Reporting Office: London, Stratford)

Hours
Full Time - 35 hours per week, Monday to Friday 8am to 4pm

Salary
£28,191 (London weighted salary)

About the Role
Join our Estate Services Team at London and Quadrant Housing Trust (L&Q) and become part of the Caretaking Operational Support Service, a key function dedicated to delivering a responsive, customer-focused service for our residents. In this role, you will work as part of a team providing a high standard of minor repairs in communal areas within our blocks and estates. You will also undertake pre-planned projects including painting, grounds work, and general scheme improvements. Your responsibilities will include liaising directly with L&Q staff, residents, and contractors while maintaining a strong focus on health, safety, and security. You will be accountable for the vehicle, tools, and equipment provided to you. This role requires a mobile operative with a full manual UK driving licence.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme and more.

Experience
Trade skills, DIY, or gardening experience is essential. Ability to identify health and safety risks and carry out a variety of communal repair jobs.

About you
- Good communicator with willingness to learn new skills as the service evolves.
- Confident working remotely as part of a team with strong interpersonal skills.
- Able to arrange work schedules and plan implementation effectively.
- Self-motivated, proactive, and well-organised with awareness of safe working practices.
- Confident in using basic IT packages.
- Committed to providing excellent customer service.

Qualifications
Full manual UK driving licence is essential due to the mobile nature of the role.