Location
Bromley Civic Centre, London Borough of Bromley with hybrid working including home visits and a minimum of 2 days per week in the office.

Hours
Monday to Friday, 9:00am – 5:00pm

Salary
£46,952 - £50,867 per annum

About the Role
If you have extensive experience in the Home Improvement Agency (HIA), adaptations or housing grants sector and are passionate about delivering high-quality services that help residents remain independent in their own homes, then join the Housing team in Bromley. We are committed to developing our staff, encouraging innovation and supporting career progression across our services.

The Home Improvement Agency (HIA) is seeking an experienced and highly skilled Technical Officer to lead the technical delivery of disabled adaptations, housing improvements and grant-funded works across the Borough.

This role involves managing a complex caseload of adaptation projects, providing expert technical advice, supporting best practice across the service and ensuring that Disabled Facilities Grant (DFG) and discretionary assistance projects are delivered efficiently, compliantly and to a high standard.

You will work closely with Occupational Therapists, contractors, planning and building control services, as well as vulnerable residents and their families, to develop practical and innovative solutions that enable people to live safely and independently in their homes.

As part of ongoing service transformation, you will contribute to service development, support continuous improvement initiatives and play a key role in shaping the future direction of Bromley's Home Improvement Agency.

Experience
- Significant experience within a Home Improvement Agency, adaptations service, housing grants team or related technical housing environment.
- Extensive knowledge of Disabled Facilities Grants, housing assistance legislation, adaptations processes and Home Improvement Agency service delivery.
- Proven experience managing complex adaptation projects, including major structural alterations, extensions and bespoke adaptation schemes.
- Ability to undertake detailed surveys and assessments, translating Occupational Therapist recommendations into practical, cost-effective and deliverable solutions.
- Strong technical expertise in producing drawings, specifications, schedules of works and contract documentation for residential adaptations and improvement works.
- Experience overseeing contractors and consultants, monitoring quality and performance, resolving technical issues and ensuring works are completed to required standards.
- Confidence to provide professional advice and technical guidance on complex cases and contribute to service improvements and best practice.
- Excellent understanding of planning requirements, building regulations, construction methods, accessibility standards and contract administration.
- Strong relationship management skills, with ability to work collaboratively with Occupational Therapists, contractors, residents and other stakeholders.
- Excellent communication, organisational and IT skills, with ability to manage competing priorities and maintain accurate records.
- Customer-focused approach and commitment to delivering positive outcomes for vulnerable and disabled residents.

About you
Professional, experienced and motivated individual with a passion for supporting independence and improving quality of life for residents through technical expertise and collaborative working.

Qualifications
Relevant technical qualifications and/or demonstrable experience in housing adaptations, construction, or related fields are desirable to support the role's requirements.