Location
65 Shepherd's Bush Green, London
Hours
Not specified
Salary
Competitive salary including TRONC
About the Role
Provide a genuinely welcoming and memorable experience for our guests, from a warm welcome to handling any questions and assisting with requests. Take reservations over the phone, handle cash and card payments, and occasionally support the team on the floor. Anticipate guest needs and proactively provide solutions to ensure expectations are not only met but exceeded.
Experience
Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
About you
Individuals who want to be themselves; no clones in suits here. Passionate about hospitality – whether that’s a drink, a meal, an event, or a bed for the night. Focused on having a positive impact on people you interact with, leaving them with a memorable experience. Not precious about tasks, willing to leave egos at the door and help get things done. Open to doing things differently and trying (almost) everything once. Enjoys good company and humor even in unexpected situations. Wants to be part of a team that works hard, supports each other, and has fun along the way.
Qualifications
Not specifically stated, but a passion for hospitality and a positive attitude are essential.
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