Location
Central London (102 Petty France) or a National Ministry of Justice office location

Hours
Full Time

Salary
£35,564 per annum

About the Role
This is a fixed-term (24 months) non-operational role within the Ministry of Justice People and Capability Group, based nationally with occasional travel required. The HR Services Coordinator supports the effective running of People Services by coordinating a range of outsourced human resource services and contracts including Shared Services, Occupational Health, Employee Assistance Programme, Employee Benefits, Ill Health Retirement, Business Travel, Vehicle Hire, and Agency Worker services. The role involves managing enquiries, escalating issues, maintaining records, liaising with internal and external stakeholders, and contributing to continuous service improvement. The post-holder works independently without close supervision and may be geographically separate from their line manager. Key responsibilities include managing shared mailboxes, coordinating HR service queries and official correspondence, supporting meetings and project coordination, producing management information, and providing cover for colleagues during leave. The role requires strong organisational skills to prioritise urgent work and maintain effective communication across multiple stakeholders and suppliers.

Experience
- Strong skills in MS Office applications, especially Outlook, Word, Excel and PowerPoint
- Experience managing, analysing and reporting data with strong attention to detail and accuracy
- Good written and oral communication skills
- Good interpersonal and organisational skills

About you
- Ability to prioritise and manage multiple tasks effectively
- Confident in liaising with internal and external stakeholders
- Comfortable working independently and as part of a team
- Willingness to support continuous service improvement and change initiatives

Qualifications
- Understanding of third-party supplier contracts is desirable
- Experience in a project management environment is desirable
- Experience or understanding of working in HR is desirable