Location
South East London

Hours
0-40 hours per week, with availability required to work some weekends

Salary
£14.00 per hour

About the Role
As a Linen Porter, you will be an essential member of the team, working in a dynamic environment to manage linen efficiently throughout the hotel. Your responsibilities include coordinating linen stock levels, managing deliveries, fulfilling orders, and distributing linens to maintain high standards of cleanliness and guest satisfaction. You will respond promptly to guest requests and collaborate closely with coworkers and supervisors to uphold the hotel's standards of excellence. This role requires adherence to health and safety policies, proper storage and inventory management of linens, and maintaining linen-related equipment. You will also assist guests respectfully and contribute to a positive working environment by following instructions and supporting team goals.

Company Overview
HotelCare is the UK’s foremost hotel support services provider with over 30 years of experience serving more than 200 hotels nationwide. We deliver premium staff and services, cleaning over 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. In partnership with ICE UK and Abbe Ltd, we implement sustainable cleaning solutions to reduce our carbon footprint while maintaining quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours
- Free lunch on duty (site dependent)
- Full on-site training
- Salary Finance with exclusive rates (loans or wage advances available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Prior experience in a similar role within a hotel, resort, or hospitality environment is preferred but not mandatory. Familiarity with linen management procedures such as sorting, folding, and distribution is advantageous.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work independently and as part of a team
- Strong time management and attention to detail
- Flexible and willing to learn
- Positive ‘Can Do’ attitude
- Adaptable to organisational needs
- Able to prioritise and multitask effectively
- Committed to providing excellent customer service
- Self-motivated and accountable
- Able to work confidentially and with integrity
- Capable of working under pressure and following instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different or additional hours and carry out reasonable additional tasks to meet the needs of the company and its clients.